Welcome to MsgGO!, a service provided by NoCake. These Terms and Conditions govern your use of MsgGO! and the services we provide. By accessing or using MsgGO!, you agree to comply with and be bound by these terms.
1. Service Description
MsgGO! is a SaaS application designed to route messages received via API to user-defined targets. Targets can include communication platforms like Slack, email.
Users create accounts on MsgGO! to define message routing rules. These rules specify where to send messages when certain criteria are met and which message template to use. Users can also create accounts for their employees, allowing them to set their own message preferences and destinations.
Our goal is to streamline message delivery across various communication channels, reducing dependency on any single platform.
2. Age Restrictions
There are no age restrictions for using MsgGO!.
3. Usage Scope
MsgGO! can be used for both personal and business purposes.
4. Account Registration
To register an account, you must provide your organization name, your full name, email address, and create a password.
5. Account Security
You are responsible for maintaining the confidentiality of your account information, including your password.
6. Account Sharing
Accounts cannot be shared among multiple users. Each user must have their own account.
7. Prohibited Activities
Users are prohibited from:
- Sending spam.
- Sending messages that are illegal or violate the laws of the user's country or the country where the message is received.
8. Payment Options
Payment for MsgGO! services can be made using credit and debit cards, Apple Pay, Google Pay, and Przelewy24.
9. Phone Number Registration and SMS Delivery
9.1 User Responsibilities for SMS Usage
By adding a phone number and enabling SMS notifications, users agree to use MsgGO’s SMS feature solely for transactional or event-based notifications. Misuse, including sending unauthorized marketing messages, is strictly prohibited.
9.2 Verification and Compliance
Users must verify their phone numbers before receiving SMS notifications. MsgGO adheres to Twilio’s A2P 10DLC registration requirements to ensure compliance.
9.3 Message Frequency and Limits
- Users can adjust SMS preferences in their MsgGO settings.
- MsgGO reserves the right to impose rate limits and suspend SMS delivery in case of policy violations.
9.4 Opt-Out Mechanism
- Users can disable SMS notifications in their settings.
- Replying with "STOP" to an SMS will immediately opt the user out of future notifications.
9.5 Reference to Privacy Policy
For details on how MsgGO handles phone numbers and SMS data retention, please refer to our Privacy Policy.
10. Subscription Plans
MsgGO! offers the following subscription plans:
- Free: $0 per month / 50 credits / 1 user
- Mini: $5 per month / 1000 credits / 1 user
- Starter: $10 per month / 2000 credits / 10 user
- Essential: $49 per month / 10000 credits / 50 user
- Enterprise: $499 per month / 80000 credits / 500 user
Each plan includes a fixed number of credits that are consumed based on message usage across different integrations. The number of messages you can send depends on the credit cost per integration. The table provides an estimated maximum per integration if all credits were used on a single integration, but actual usage will vary dynamically based on the messages sent. Credits are deducted automatically according to the integration’s rate at the time of sending.
|
Free 50 credits is: |
Mini 1,000 credits is: |
Starter 2,000 credits is: |
Essential 10,000 credits is: |
Enterprise 80,000 credits is: |
|
|---|---|---|---|---|---|
| Slack |
~ 100
0.5 credits/msg |
~ 1K
1 credits/msg |
~ 7K
0.285 credits/msg |
~ 37K
0.27 credits/msg |
~ 301.9K
0.265 credits/msg |
|
~ 31
1.6 credits/msg |
~ 250
4 credits/msg |
~ 1.8K
1.12 credits/msg |
~ 9.1K
1.1 credits/msg |
~ 76.2K
1.05 credits/msg |
|
| Text Message / SMS |
~ 5
10 credits/msg |
~ 50
20 credits/msg |
~ 200
10 credits/msg |
~ 1.1K
9 credits/msg |
~ 10K
8 credits/msg |
| URL |
~ 100
0.5 credits/msg |
~ 1K
1 credits/msg |
~ 7K
0.285 credits/msg |
~ 37K
0.27 credits/msg |
~ 301.9K
0.265 credits/msg |
11. Billing Cycle
Subscriptions are billed monthly.
12. Cancellation and Refunds
If you cancel your subscription, your service will remain active until the end of the current billing cycle. No refunds are provided if you delete your account before the end of the billing period.
13. Service Availability
MsgGo! Don't guarantees continuous availability of the service
14. Support
Support is available via email at: support@nocake.io.
15. Service Level Agreement (SLA)
MsgGO! does not currently offer a specific SLA for response and resolution times.
16. Data Security
We use HTTPS encryption to secure data transmitted between your browser and our servers. Additionally, user data is stored securely on servers provided by OVHcloud.
17. User Rights
Users have the right to:
- Access and review their personal data.
- Update their personal information.
- Delete their account, which will remove their data from our system.
18. Data Sharing
We share necessary user data with:
- Stripe: For payment processing.
- Infakt: For invoicing and billing.
- DigitalOcean: For data storage.
19. Intellectual Property Rights
MsgGO! claims no intellectual property rights over the content created and stored by users. Users retain all rights to their content.
20. User Content
Users cannot upload their own content to the platform.
21. Limitation of Liability
MsgGO! is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the service.
22. Disclaimers
MsgGO! does not guarantee the accuracy or reliability of the information provided by the service.
23. Termination and Suspension
MsgGO! may terminate or suspend an account if the user:
- Sends spam.
- Sends messages that violate these terms or the laws of the user's country or the recipient's country.
24. Consequences of Termination
If an account is terminated:
- The user will lose access to their data in MsgGO!.
- No refunds will be provided for any remaining subscription period.
25. Changes to the Terms
Significant changes to these terms will be communicated via email to the organization’s administrator.
26. User Acceptance of Changes
Continued use of MsgGO! after updates to these terms will constitute acceptance of the new terms.
27. Governing Law
These terms are governed by the laws of Poland.
28. Contact Information
For any questions or concerns regarding these terms, please contact us at: support@nocake.io.