Slack

Introduction

Slack delivery in MsgGO allows organizations to send notifications directly to Slack channels, ensuring important messages reach teams where they collaborate.

How to Use It

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If you haven’t already integrated your Slack workspace, go to Settings > Integrations and complete the Slack authorization process.
  1. Navigate to the Events page in MsgGO.
  2. Create a new event or select an existing one.
  3. Click Add Delivery and choose Slack as the delivery method.
  4. Select a Slack channel:
    • You can choose from any public channel in your workspace.
    • For private channels, ensure the MsgGO bot is added to the channel before it appears in the selection list.
  5. Save the delivery settings.

Last step:

Invite the MsgGO bot to your selected channel: Type /invite @MsgGO in the channel

Example Use Cases

  • Deployment Notifications: Inform developers when new code is deployed.
  • Incident Alerts: Notify teams about system failures or critical bugs.
  • Team Reminders: Send scheduled messages for standups or deadlines.
  • Project Updates: Keep teams informed about progress and milestones.

Cost & Billing

Slack deliveries consume MsgGO credits based on the number of messages sent. Refer to the Pricing Page for detailed cost breakdowns.

Troubleshooting & FAQs

Why can't I see my private Slack channel in the list?

Ensure the MsgGO bot is added to the private channel. Only channels where the bot is a member will appear in the selection list.

Can I send messages to a specific Slack user?

No, MsgGO currently supports sending messages to channels only, not individual users.

How do I integrate my Slack workspace with MsgGO?

Go to Settings > Integrations, click Add Slack, and follow the authorization process.

Can I customize Slack messages?

Yes! You can modify the message content before sending it. More information can be found in How to Create Events.

Need Help?